Tuesday, December 18, 2012

Blog #9 - Presentation reflect


  1. Which presentation did you find most interesting? Why?
    1. Honestly, I found my groups presentation most interesting. I say this because our group reported on each and every one of the groups that did research with big brother big sister and presented their findings. Within our group we were able to talk to each of the groups and discuss their plans to implement in order to gain funding for the organization. I really like the poinsettia sales, everyone loves flowers and you just can’t go wrong. Along with the bowling party that one group was going to put on, it is a great way to get kids and adults attention to become involved in the community with one another.
  2. Which ideas do you wish your group would have incorporated into your project? 
    1. In my group, I wish that we would have had more visuals of the groups interacting at the events with big brother big sister. There was some confusion with the organization of when the groups would be interacting with the big brother big sister; therefore we were not able to correlate a plan to meet up with everyone for a photo opportunity. Another idea that I wish we would have incorporated in the project is a personal interview with big brother big sister; if we had their view on the group project and what they expected I think we would have been able to help the other groups out if they were struggling with some ideas.
  3. Talk briefly about the experience of preparing for a group presentation. 
    1. When we began to prepare to give our presentation as a group, we all took a section of the proposal and brought out the main points of that section. Each of us discussed that we needed to have at least two minutes of talk time in order to meet the time limit. We stressed how important it was that we did not read the slides, but we were to know the information in order to impress big brother big sister with our professionalism and communication. When the day came, some of the group was a bit nervous but we reviewed our file once again and presented like we were prepared.

Tuesday, December 4, 2012

Complaint Letter


Nichole Filipiak
Imlay City, MI 48444
nfilipiak@email.davenport.edu

 

December 4, 2012

 
Joshua Smith
Supervisor
Verizon Wireless
Consumer Complaint Division
5054 Bay rd
Saginaw, MI 48602
City, State, Zip Code
 

Dear Joshua:


Re: (account number, if applicable)


On November 30, 2012, I bought an iPhone 5 from your store at 5054 Bay rd, Saginaw, MI 48602 from Representative Javier Gomez.


Unfortunately, your product has not performed well (or the service was inadequate) because the phone keeps freezing up and working slower than anticipated. I am disappointed because as being an android customer, and switching to the iPhone, I was guaranteed exceptional satisfaction from this phone, and I have received none of that. Instead I have had nothing but problems with this phone not working properly


To resolve the problem, I would appreciate your company reimbursing me for the iPhone as well as not charging me a restocking fee like most customers would receive, due to the fact that it was supposed to be guaranteed satisfaction. Enclosed is a copy of my receipt and the bill that shows my usage and how poor the service was.


I look forward to your reply and a resolution to my problem and will wait seven to ten days from the date of this letter before seeking help from a consumer protection agency or Better Business Bureau. Please contact me at the above address or by phone at (989) 780-6171.

 


Sincerely,

 


Nichole Filipiak

Enclosure(s)